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Francois B

1 reviews | Active since Sept 2024

24 Jan 2025, 13:46

Vodacom/RAM Very Very BAD Service!!!

Must say, very angry at RAM and Vodacom.

I app**** for a new line On Teusday, 4 TIMES I get calls, each time the ladies tells me they are phoning because I wanted to cancel?? Then I tell them, no, I need the phone for a new employee.

4 times I get order confirmations, Thursday I get a msg from RAM, my order will be delivered today, today RAM phones me, there was no address on the waybill????

Then 2 hours later, I get another msg, your phone is on the way, I clicked on the track your order, it says, that the delivery was not done, for no reason.

I also app**** for a laptop online 5 times, nobody phones me!

What are you doing Vodacom and RAM?

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2025, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team