1 reviews | Active since Jun 2012
Vodacom,Power to over charge customers
My Contract with Vodacom came to an end.after me Giving a 30days Notice the lady said the lines will be on prepaid.Hower when the contract moved over to prepaid over lost all my Aitime and Vodacom has over billed me.instead of R349 they debited me R436. Vodacom has been givimg me the run around since iv taken out this contract....Please sort out ASAP and call me once this has been resolved....Vodacom the POWER to overbill customers
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Jaaved,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Dear Jaaved,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)