JS
JAAVED S

1 reviews | Active since Jun 2012

04 Jun 2018, 09:34

Vodacom,Power to over charge customers

To whom it may Concern. I app**** for for a new contarct about a year and half ago for R249..having in mind I have 2 contracts with Vodacom.Subscription of R99p/m and R249 p/m for the other..A 2 year old will work out the math of R349 p/m.But According to Vodacoms Billing department they are charging me R400p/m .from the word GO Vodacom has been over billing me ,when I go to the store to Query they keep logging me a Credit which is unacceptable. I want my money back for all the over charges and cancel my contract with immediate effect.

Call me of you man enough ********** .

0
Replies (1)
Vodacom
Vodacom's reply04 Jun 2018, 10:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team