MM
Mohamed M
1 reviews | Active since Sept 2014
23 Jan 2023, 09:04
Vodacom/Open Serve Fibre
Many thanks to Jean-Paul Luambo. A person who understand the concept of helping. He tried everything to assist me with my Fibre connection on 05-12-2022. Follow a logic process to pinpoint the issue and suggest a solution; Bravo. Never thought I would experience such a dedicated person. Pity that with all his knowledge, humbleness and customer-orientated mindset this person will not grow within the company as it of utmost importance for others to climb on his back. God bless you Jean-Paul Luambo.
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Vodacom's replyOfficial
23 Jan 2023, 09:51 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply23 Jan 2023, 09:51
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team