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EBRAHIM S

1 reviews | Active since Oct 2010

12 Nov 2024, 18:07

vodacomn bp fuel voucher always faulty and terrible service to reslove

they quick to take my money for the bp fuel voucher but will take 7 days resolve invalid vouchers.i spent R800 on fuel and the voucher refuses to work.vodacom is disgusting with customer service.

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2024, 08:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team