cP
cameron P

1 reviews | Active since Jan 2020

18 Aug 2022, 14:33

#VodacomMustFall #***********Vodacom #***** #EmptyPromises

Vodacom is the worst service provider you can find for the past 2 weeks my number has been blocked and no one seems to help they just make promises but don’t keep to their word. This is my 3rd review consultants call afterwards make promises and do not end up keeping to their word. My business took a major knock over the past 2 weeks as my number is blocked… I want to speak to a director and no one else I’m tired of every consultant telling me different things. Pulani gave me her number which she never answers or never returns calls, her team leader promised by the end of yesterday the 17th of the 8th that my number would be sorted out. Do I still pay my bill this month as my number is not working and my business is doing bad as my number is unavailable… the incompetence of the staff of vodacom is sickening what do I do to get service I wish I never had any dealing with vodacom… should of changed my service provider instead of upgrading. #theworstserviceprovider #vodacommustfall

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Replies (1)
Vodacom
Vodacom's reply19 Aug 2022, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team