MM
Mpho M

1 reviews | Active since Dec 2016

29 Mar 2017, 14:16

VodacomMustFall - ******* debit orders

<p>Vodacom has been debiting my account *******ly from October 2016 for a contract that does not exist. I have called them countless times to make them aware but they cant seem to get their act right. According to their records they can confirm that I do not have that contract with them, but somehow they enjoy chowing my money.</p> <p> </p> <p>VodacomMustFall</p>

0
Replies (2)
Vodacom
Vodacom's reply29 Mar 2017, 14:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Apr 2017, 10:02
Official

Dear Mpho

As per our discussion, feedback has been provided and this matter is now resolved.

Regards,

RJ

Best regards,