KB
Keoma B

1 reviews | Active since Dec 2013

07 Jun 2018, 11:08

#vodacommustfall

Vodacom, please cancel my contract as you are in breach of the Consumer Protection Act. 1. Vodacom advertises falsely on the website the prices of the contracts. 2. I renewed my contract & due to the false adverti*****t of prices 1GB of data was activated on my number which was supposed to be for 24 months, but was deactivated after the 1st month. 3. As I have renewed my contract I now am paying for 2 handsets. Either you give me another handset or you remove the additional charge!

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2018, 11:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,