Vodacom/miss information/credit score messed up

So firstly, I got the cellphone at Vodacom on the 28/07/2025 and I ask the consultant when the first debit order go she she advised me September, then boom 01/08/2025 Vodacom debitted a whole R400 and charged me a whole months instalment for having the cell phone for 3 days, secondly the didn't take 4 debit orders from when even though I had funds in my account which don't work like that as I work in a finance company and the only time a debit order is not taken is if there is no funds in customers account, then I set up a payment arrangement which the consultant advise me that the contract will be on pause until the arrears is paid off , okay set up the arrangement for 3 months and will pay R502 for 3 months and when then boom vodacom take the R502 and a R700 from my bank account which I feel is so unprofessional as consultant are giving false information to customers that take products out with vodacom which we trust the company, vodacom is the worse contract network ever the over charge the customer and the contract amount agreed on was R450 but ever since I got the cellphone I've been charged several different price and I have the invoices to prove it and also they messed up my credit badly and my colleague at work advise me the same that vodacom does not take their debit orders by her as well so I think vodacom is just a **** and out here damaging people's credit score which we work so hard for and if I didn't have the funds my other accounts would of also been in an arrears which is my foschini and telkom cellphone contract which is not and is always paid on time but vodacom just messed everything up regarding my credit score and I'm not happy and won't leave it like this.