1 reviews | Active since May 2018
Vodacom..***** and *****'s! Masters at crime here!
This is now the 2nd complaint I'm logging about the same issue and Im tired of waiting for my items. I upgraded my contract in April 2018. There was a promotion running at the time and I was informed that stock will arrive in about 2-3 days. I went ahead and did the upgrade however we are now in June and I have still not received my items! I got a call a few times from your contact center spinning me some ******* about being on a priority list and i will receive my items in the last week of may NO LATER THAN the first week of June...We going onto week 3 now and the store cant assist because the "Warehouse" doesn't have a shipment date planned....How long must i wait? Honestly, this is a false advertising and clearly *****ing money!!!!! I am being billed for items I DONT ****ING HAVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! julle ma se *********
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will investigate this matter and make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
