1 reviews | Active since Jun 2016
Vodacomlaint
<p>My phone services were suspended, and on inquiry I was told that I was overdue from July 2015. I upgraded during September 2015 and was not informed of any arrears. During a call to Vodacom a person told me that I have been in arrears since February 2016 with an amount of R5322,00. I tried to get clarity on why I was not informed of any arrears informed. The situation is unacceptable and I have not been able to get any worthy assistance. I am very unhappy that I need to resort to a forum such as this just to be able to get proper assistance.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
