AA
Adjoa A

1 reviews | Active since Nov 2017

20 Dec 2019, 13:52

VODACOMIS A DATA BUNDLE ****. I WANT MY 3GB DATA BACK

So I had a Vodacom sim card I used only on my modem. I haven't used it for over months and yesterday, 19th Dec, I decided to use it and bought R12 data. I managed to connect to the internet and then ran out of data. I decide to buy more data, 3GB with R229 to be pericise, and the next thing I couldn't connect to the internet. So today, 20th December, I went to enquire at Vodacom Parow center and Cikizwa told me that after 3 months, the number becomes null and void but I can do a sim swap and get my data back. During my lunch time, I went back to the shop again and got assisted by Jody who told me that I cannot get my data back coz it has been given to someone else to use with out my consent and there's nothing I can do with it.

So basically Vodacom made me buy 3GB data worth R229 just for me not to use it and for them to give to another customer.

THIS COMPANY IS THE BIGGEST ******* AND **** OF ALL TIMES. HOW DARE THEY ***** FROM ME AND EXPECT NOT TO BE EXPOSED.

NO WONDER THE "PLEASE CALL ME" GUYU SUED THE **** OUT OF THEM.

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2019, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team