1 reviews | Active since Jul 2013
#Vodacom#*******#charges
Vodacom has been *******ly and without my permission, charging R260 each month to my Vodacom account under the disguise of Multichoice. Multichoice nor DSTV have no record of this. I have been asking and instructing Vodacom to cancel this amount that #Vodacom#*******ly#charge to my account for months now with no success. Vodacom agents call me and friendly promise to to sort it out but it seems that they are more worried that I give them a positive rating because that is where it ends. I have been calling Vodacom and sending e-mails for ever! Most of the e-mails are being ignored. The R260 (thus far total in excess of R2000) is still being deducted and no refund as promised by agents. I have been a Vodacom client for more than 20 years! I clearly don't matter to them
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
