Vodacomg

Sometime in March i contacted vodacom about a cellphone upgrade as they had sent me a text to alert me i was up for an upgrade.I spoke to an agent who told me the kind of deal and type of phone i qualified for.I was happy with the phone but not with the deal,i was told on top of the 300mg the deal came with i will get a 2,3 gigs,i then asked if the latter will be once off or every month of which i was assured it will ve monthly.Before the phone arrived i spoke to about 2 other agents who reiterated that i will indeed get the 2,3gigs monthly.The phone arrived and i had to wait another 5days before i could use it because none of the agents knew i had to visit a shop for a simswop as it couldnt be done over the phone.Each time i called them a sim swop applicatuon was initiated but nothing came out of it untill their facebook team told me i had to visit a shop. On the 1st of April,20gigs of data was uploaded on my phone which i knew were probably onceoff as i knew nothing about them.On the 1st of May i got 300mg and no 2,3 gigs i was promised.I contacted the vodacom faceboom team who asked i provide them with thw dates i called vodacom as they needed to listen to the conversations i had with the agents.I did as asked but until now no feedback from vodacom.Each time i enquire from the facebook team im told they are still waiting to hear from their team.