FW
Frank W
1 reviews | Active since Jun 2015
20 Nov 2020, 14:32
Vodacom=Frustration
Vodacom is just 1 big frustration. No proper signal 7 years?!!! Vodamail not working at all?!!! Pathetic!!!
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Replies (4)FW
Frank W's updateReviewer Update
20 Nov 2020, 20:07Yes Vodacom, several hrs later and I am still not able to access vodamail, So what was I expecting after having a problem with the signal at my home for seven years now?!!!
FW
Frank W's update20 Nov 2020, 20:07
Reviewer Update
Yes Vodacom, several hrs later and I am still not able to access vodamail, So what was I expecting after having a problem with the signal at my home for seven years now?!!!
Vodacom's replyOfficial
21 Nov 2020, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2020, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
FW
Frank W's updateReviewer Update
22 Nov 2020, 20:37Thanks for nothing Vodacom. 7 years and poor signal, and now Vodamail does not work??!!!
FW
Frank W's update22 Nov 2020, 20:37
Reviewer Update
Thanks for nothing Vodacom. 7 years and poor signal, and now Vodamail does not work??!!!
Vodacom's replyOfficial
01 Dec 2020, 11:00Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our network team was unable to contact you, your query has now been resolved. Regards Consumer Website Team
Our records indicate that our network team was unable to contact you, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2020, 11:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our network team was unable to contact you, your query has now been resolved. Regards Consumer Website Team
Our records indicate that our network team was unable to contact you, your query has now been resolved. Regards Consumer Website Team
Best regards,