NM
Nadine M
1 reviews | Active since Aug 2021
16 Jun 2022, 20:29
Vodacom/Frogfoot Not Recommended
I placed my fibre order on 25 May. It's now 16 June and I'm still waiting for someone to come out. During this time, ive had no follow up call from Vodacom. They've handed over the order to Frogfoot and that's it. I guess they now just waiting to collect the debit order. Pathetic service from both companies.
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Vodacom's replyOfficial
17 Jun 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team