NF
Norman F
1 reviews | Active since May 2018
25 Jun 2019, 21:19
#VODACOM*****
Well done Vodacom you just know how to do it all over again the same **** different day after I logged a request just last week u just know how. STOP USING CUSTOMERS AIRTIME. I SWEAR THIS TIME IM TAKING YOU TO THE OMBUDSMAN'S. This is **************** I literally just recharged and they took my airtime can't wait for the contract to end. Don't be stupid enough to join them can't wait for my contract to end. #VODACOM MUST FALL.
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Replies (2)
Vodacom's replyOfficial
26 Jun 2019, 06:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jun 2019, 06:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Jun 2019, 09:32 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2019, 09:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,