VODACOM/FINRITE TRASH!!

I CANCELLED MY INSURANCE WITH VODACOM/FINRITE ON THE 3 OF JULY 2019 AND YET TO DATE THEY STILL TAKE THE PREMIUM EVERY MONTH SINCE THEN!! EVERYTIME I CALL THEY SAY "NO THAT HAVE ESCALETED AND I WILL RECIEVE A FULL REFUND" WHICH I AM YET TO GET BACK! BUT INSTEAD OF REFUNDING ME VODACOM SENT ME AN EMAILED TODAY WITH MY STATEMENT ATTACHED WHERE AGAIN I AM BEING BILLED FOR THE INSURANCE WHICH WAS CANCELLED OVER 3 MONTHS AGO!!! I CALLED THEM AGAIN FOR "100th" TIME AND NOW WAS TOLD IT TAKES 30 DAYS FOR THEM TO PROCESS IT BUT YET DURING THAT TIME THEY STILL WANT TO TAKE THEIR PREMIUM! BUNCH OF ******* IS WHAT THEY ARE!!!! THEY KEEP PUSHING THE BLAME TO THE ONE AND OTHER! TOTALLY UNACCEPTABLE SERVICE FROM THEM!!!!