ZM
Zoey M

1 reviews | Active since Jan 2020

03 Aug 2020, 19:49

Vodacom(Finrite) Insurance

I cancelled my Cellphone insurance in January but till today the premiums are still deducted from my vodacom account ,I have been calling finrite every month requesting a refund and they would assure me that the policy will be cancelled and I’ll get a refund then comes month end they deduct. By far this is the worst cell phone insurance ever!

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 07:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team