ZM
Zoey M
1 reviews | Active since Jan 2020
03 Aug 2020, 19:49
Vodacom(Finrite) Insurance
I cancelled my Cellphone insurance in January but till today the premiums are still deducted from my vodacom account ,I have been calling finrite every month requesting a refund and they would assure me that the policy will be cancelled and I’ll get a refund then comes month end they deduct. By far this is the worst cell phone insurance ever!
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Replies (1)Vodacom's replyOfficial
04 Aug 2020, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
