MF
Marian F
1 reviews | Active since Oct 2020
23 Oct 2020, 14:37
Vodacomfibre where are your management?
Since my last review, 21 October 2020, today is the 23rd, Vodacom rep**** and said a consultant would contact me. Nothing has happened, I am still waiting. Just note that my router/internet was installed 6 October 2020. Today is 23 October 2020. What I'm I suppose to do. I keep on calling vodacomfibre on a daily basis, but all consultants, up to date it's a total of 15 have the same story that they will look into the matter. Hello Peter please help!
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Vodacom's replyOfficial
24 Oct 2020, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Oct 2020, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team