#VodacomFail #CustomerServiceNightmare #NetworkIssues

"Vodacom's service has been a disaster. A technician told me 2 weeks ago that network issues were due to insufficient towers and offered to cancel my contract without penalty. However, no one followed up. When I called the call centre, I was quoted R9800 to exit my contract. After disputing this, I was promised a callback from a supervisor that never happened, i called again this Friday and was told that they will definitely call me on Friday evening or Saturday morning and im still waiting. they are clearly getting paid for being *********** . Unacceptable service and billing for issues not resolved. Time to take it to social media and make a change."