QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
23 May 2021, 20:40
Vodacom/Early Upgrade/December 2021
Goodday,
I have been a client with your institution for more than 2 years, never missed a payment (if payments is missed is due to debit orders debits on the wrong day) and always upgrades and gives Vodacom extra business.
My upgrade date is December 2021 this year I know it's still a long way to go, but i really need to upgrade. CellC helped with a earlier upgrade why can't Vodacom do the same, I am prepared to pay all the installments until December 2021 (upgrade date) but Vodacom refused.
I cannot apply for a additional line, because of my scoring, please assist me, i really need to upgrade to a laptop asap.
Thanks in advance
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Replies (1)Vodacom's replyOfficial
24 May 2021, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2021, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
