RP
Rencia P

1 reviews | Active since Dec 2019

02 Nov 2021, 22:43

Vodacome what a disappointment

I posted exactly a month ago, when I advised that vodacom suspended my mums line . Marlie called her the suspension lifted and now its been suspended yet again.... its annoying and sad that no one can assist her. Yourl expect her to pay up two contracts in full for the balance if the remaining time left but all she's asking us to let her keep her contracts and she will kp paying her monthly vost like she's done frm july.

Pks assist her in getting this sorted *** alternatively on either of thee numbers+***9

This is now extremely urgent. ##woestcustomerservices ever

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2021, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team