dP
desree P
1 reviews | Active since Dec 2019
07 Dec 2019, 07:18
Vodacome take my money but does not give me my benifits.
I have been a customer with Vodacom for the past 3 months and the price for my contract was supposed be 230r per month however I have been debited for the amount of 500r every month and what makes it worst is that they are taking the money and they are not even loading my minutes and data and this is very frustrating to know I am being possibly charged double and not even receiving my benefits . All I wish is for this to be fixed asap and I want what is owed to me. Please call me on ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Dec 2019, 13:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2019, 13:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
dP
desree P's updateReviewer Update
10 Dec 2019, 07:49To Whom it may concern its been 3 days that this reply was left but nobody had called me as yet this is frustrating as a customer that makes a payment but did not get the benfits and my phone is blocked
dP
desree P's update10 Dec 2019, 07:49
Reviewer Update
To Whom it may concern its been 3 days that this reply was left but nobody had called me as yet this is frustrating as a customer that makes a payment but did not get the benfits and my phone is blocked