YS
Yolanda S
1 reviews | Active since Mar 2018
15 Oct 2020, 17:22
Vodacome please release me, other service providers are willing to assist me.
I waited for more than 21 days for fiber installation,everytime I called to follow up, I was told the matter is being escalated; I gave up and cancelled, but Vodacom won't close the order on their side and that is blocking other service providers from giving me the services I need,since the Vodacom order is still open.
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Replies (2)
Vodacom's replyOfficial
16 Oct 2020, 07:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Oct 2020, 07:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
YS
Yolanda S's updateReviewer Update
20 Oct 2020, 11:32The order has been cancelled, thank you
YS
Yolanda S's update20 Oct 2020, 11:32
Reviewer Update
The order has been cancelled, thank you