Vodacome pathetic service

I am furious the wat Vodacom is handling a complaint , i have cancelled my contracts on the 10th June 2022 . I have received settlement letters and the same day it qas paid i made payment at the Horizon branch roodepoort. Until today i am recieving phone calls and statement that i still have to pay... although they gave me the settlement letters with the amounts to pay and they werenpaid the same day, however they have cancelled 3 numbers and left the other number active. I had to phone in numerous times to get it resolved and cancelled... the service is pathetic i tranfer you from one agent to another and still cannot sort out my query. I have cancelled and paid as per the settle ment letters they gave me at the branch and want more paymentm if they have messed up the settle ment amounts they will have to deal with it. I paid according to what they gave me u send the proof of payments numerous times. Vodacom keeps on deducting payment and they do jot get back to jy complaint at all this is the most pathetic service u have ever received. I want this sorted out asap as it has been months and still they devited tgey have all the proof of payments and they also have the letters they have send to the branch. I will not pay a cent as they messed. Hopefully j will get urgent feedback thatcthis has been done as i will not pay anything towards the acoount that was settled as per they settlement letters and the fact that they i had to struggle to get one number terminated however it was send with all the numbers .. I would like to get feedback asap this is going on for way tooo long. I will also log a complaint in facebook and twitter as well should i jot get any response that it has been sorted.