SO
Shantell O
1 reviews | Active since Apr 2021
04 Jan 2023, 18:13
VODACOME keep on deducting money BUT contract have been cancelled since September 2022
Vodacom is not getting back to me on this problem since September 2022 and they still deducting money and I have cancelled the contract ......They keep on saying they have cancelled it but the money kept on going of .....People please be careful of Vodacom they don't care about you they just ripping people of from Contracts that's been cancelled and they just don't care to attend to you ,you will phone and phone but they don't worry .....Be aware of VODACOME please !!!!!!
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Replies (1)Vodacom's replyOfficial
05 Jan 2023, 07:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jan 2023, 07:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
