VODACOME FIBRE and customer care - NO value for money

Item: Vodacom
Rating: 1
Author: Abygail A

my Fibre is down YET again day 5 this happend at least every month and a half Been calling since THURSDAY and everytime i get a we need time HOW MUCH TIME? Im paying for a service i am NOT getting !!

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Replies (2)

Vodacom's replyOfficial

04 Dec 2023, 12:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply04 Dec 2023, 12:10

Official

Abygail A's updateReviewer Update

05 Dec 2023, 14:41

I dont have service STILLLLLL
I dont kno wwho you asisted b\ut I still dont have service

Abygail A's update05 Dec 2023, 14:41

Reviewer Update

I dont have service STILLLLLL
I dont kno wwho you asisted b\ut I still dont have service