NG
Nico G

1 reviews | Active since Jun 2021

09 Jul 2021, 19:06

Vodacome fiber cancellation very poor service and would 1000% NOT recommend vodacom as a service provider

After writing on hellopeter vodacom called me and ask me to send emails to them but the guy send me and email witch you cant reply to as vodacom dont keep there records...i called them every 24hours for more then i month..but they cant find anything..how nice....i dont know what to do as no one at vodacom seem to know what they are doing..luckly im a fiber teg and got a few clients that cancelled with vodacom due to people lying and giving fals information...same thing that happend to me..so now i dont know as vodacom keeps harassing me with calls and emails..this is the last change im giving vodacome to cancell my order or im going to the onbitsman and after that sueing vodacome..i would 1000% not recommend vodacome for fiber as i tell my clients and everyone els that ask me as im a fiber teg..

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Replies (1)
Vodacom
Vodacom's reply10 Jul 2021, 11:17
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team