MV
Mavis V
1 reviews | Active since Jun 2025
10 Jun 2025, 11:57
VODACOME
I PUBLISHED A COMPLAINT ABOUT VODACOM ON 5 JUNE 2025 AND A CONSULTANT PHONED ME BACK TO TAKE MY DETAILS AND SHE PROMISED TO GET BACK TO ME. INSTEAD OF GETTING BACK TO ME I GOT A MESSAGE ADVISING ME AS FOLLOWS "YOUR SERVICE TICKET WITH REFERENCE NUMBER EC-21GT-2NC91Q HAS BEEN CLOSED. THANK YOU. VODACOM". I DO NOT KNOW WHAT THE ABOVE MEANS AS IT DOES NOT SOLVE THE PROBLEM. (
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Vodacom's replyOfficial
11 Jun 2025, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jun 2025, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team