KJvr
Keith Janse van rensburg
1 reviews | Active since Mar 2021
20 Mar 2021, 10:26
Vodacome chatz bad service
First had a problem on their side with payment after weeks finally sorted, then a number is due for an upgrade with an online agent with no stock of the Samsung a series, then I go no 1 but 3 times to vodacome chatz in woodburn square were they say in order to upgrade I must pay over 2000 before i can get an upgrade because of the payment problem vodacome mistakenly did, then the service there is so bad i sit for few minutes before the lady actually helped as the second time the network was down in the store at a place that deals with networks, mmmmm. Very unhappy with vodacome and their service from their employees.
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Replies (2)
Vodacom's replyOfficial
20 Mar 2021, 12:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KJvr
Keith Janse van rensburg's updateReviewer Update
23 Mar 2021, 14:16Will wait till my contact comes to the point were I can cancel the service on August 2021 and move to another service provider, never use vodacome again just problem after problem and no help to actually resolve the problem!!!
KJvr
Keith Janse van rensburg's update23 Mar 2021, 14:16
Reviewer Update
Will wait till my contact comes to the point were I can cancel the service on August 2021 and move to another service provider, never use vodacome again just problem after problem and no help to actually resolve the problem!!!