VODACOME @ GATEWAY

The Vodacom store in Gateway still have not refunded me my money that I had paid for CASH at the store.

I took a laptop contract, which I had to refund because the space was too less, we called within 24 hors to say we will be returning it and went back the next day to return it. The manager and the staff refused to assist me and stated we cannot return it, I stated we are allowed to return it within 7 days and they stated that their store does not operate that way, after waiting for a really long time they finally took the laptop in yet still continued to debit my account and refused to reverse the payment for 2 months. They then handed my account over to attorney and when i call the Attorneys office they tell me to speak to Vodacom, and when i call Vodacom they tell me to speak to the store.

Honestly they are the worst service provider in South Africa, I will never take any service or contract with Vodacom ever again and will never recommend it to anyone else.