CS
Colin S
1 reviews | Active since Sept 2024
25 Jul 2025, 10:44
VODACOME
VODACOME IS NOT DOING WELL WITH US I HAVE A SIM DEAL PAYING IT WELL BUT WHEN IM OPENING A NEW CONTRACT THEY DECLINE ME AND ALL MY ACCOUNTS ARE UP TO DATE....AND THIS LADY AT CUSTOMER SERIVCE HER NAME IS STHANDWA THAT ONE SHES RUDE VERY RUDE SHE WAS ADVISED TO SEND ME THE EMAIL SHE DIDNT SHE ASK HOW MUCH DO I EARN I TOLD LETS DO IT PROFFESIONAL I TOLD LET ME SEND YOU MY BANK STATEMENT THAN SHE JUST SAID I WONT QULIFY SHES VERY BAD I REGRET TALKING TO HER SHES VERY BAD
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Vodacom's replyOfficial
25 Jul 2025, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2025, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
CS
Colin S's updateReviewer Update
25 Jul 2025, 12:10i told her i want an upgrade not a new contract now it will affect my credit profile this is not nice at all im heart broken coz now i do have a sim cart deal i wanted to upgrade
CS
Colin S's update25 Jul 2025, 12:10
Reviewer Update
i told her i want an upgrade not a new contract now it will affect my credit profile this is not nice at all im heart broken coz now i do have a sim cart deal i wanted to upgrade