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amandla N
1 reviews | Active since Jul 2016
04 Nov 2021, 22:01
Vodacome
I have nothing to say, i am exhausted from long phone calls with vodacom or emails but still nothing is resolved. I would never again use your services! From increasing my premiums to canceling this contract for almost a year now. Its really tiring. I have been waiting on my cancellation confirmation since Oct 2020. That time you receive invoice & debit orders every month. Up to the extend of handing over my account to lawyers.
They dont even deserve this one star ratting.
For your peace of mind, think twice before choosing vodacom services
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Nov 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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amandla N's updateReviewer Update
08 Nov 2021, 11:38@vodacom you are still sending me back and forth with really no resolution to this matter. I have been calling your legal department ***. They will refer to the lawyers since the file is no longer with them. This has been an on going tiring cycle. At this point i have still not received any help.
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amandla N's update08 Nov 2021, 11:38
Reviewer Update
@vodacom you are still sending me back and forth with really no resolution to this matter. I have been calling your legal department ***. They will refer to the lawyers since the file is no longer with them. This has been an on going tiring cycle. At this point i have still not received any help.
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amandla N's updateReviewer Update
18 Nov 2021, 11:16@vodacom still no communication ever since 5th of November
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amandla N's update18 Nov 2021, 11:16
Reviewer Update
@vodacom still no communication ever since 5th of November