1 reviews | Active since Sept 2017
Vodacom/Affiliated with Vodacom BAD attitude call
I had a female contact me asking to speak to my partner, I requested which company she is calling from and she advised Vodacom. I told her he is not available on this number, but on the other number as he has 2 contracts with Vodacom. She asked me to give her the number, I asked which number she has. She mentioned a completely different number. I told her that is incorrect, she asked me to give her the number. I told her if she is calling from Vodacom she would have this number. She proceeded to scream at me asking 'how should she know what the number is'
I hung up and could not believe how UTTERLY RUDE she was!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Shamima,
Apologies on the service received and the matter will be escalated as it is deemed as serious.
Regards,
Cassandra
Dear Shamima,
Apologies on the service received and the matter will be escalated as it is deemed as serious.
Regards,
Cassandra
