1 reviews | Active since Jul 2013
Vodacom'a extremely poor service
Vodacom has merely used automated responses to adress my issue. They have either forgotten about my issue or have chosen to ignore me. I was guaranteed by Moddi that Vodacom would not make empty promises, but that is exactly what has happened. I have no idea when I will be contacted or whether this issue will ever be resolved . This is just extremely poor service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
We regret to hear that this matter is still unresolved.
An escalation for review and contact has been sent to the management of the store.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret to hear that this matter is still unresolved.
An escalation for review and contact has been sent to the management of the store.
We apologise for any inconvenience caused.
Regards
Moddy