TM
Thato M
1 reviews | Active since Aug 2020
13 Aug 2020, 11:55
Vodacom4U Westgate Mall. Clueless store manager (Roelof Pieterse) harassing consultants (Ntombi)
Repulsive response from Consultant at Vodacom4U Westgate by the name of Ntombi. Rude, arrogant, lack of knowledge to be considered a front line staff. Denies customer disclosure of information. Store manager Roelof Pieterse the most cluesless store manager that does not take customer complaints into consideration very quick to contradict himself and his staff. Wouldn’t recommend Vodacom4U Westgate to anyone. The staff is payed to harass clients !!!
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Replies (1)Vodacom's replyOfficial
13 Aug 2020, 13:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Aug 2020, 13:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
