BM
Brandon-Lee Miller
1 reviews | Active since Dec 2023
01 Dec 2023, 16:50
Vodacom4u Terrible Service
I had the worst service from vodacom 4u Cape Gate
In August I took out a phone contract for a samsung galaxy s23ultra and a watch, when I initially spoke to the sales lady, I told her and pointed to the watch I wanted, which was a 47mm classic watch 6, I received a watch 3 months later ( being charged for the 3months for the watch and not having a watch,) only for it to be the wrong watch which I did not order. Then I had to wait another two months after asking them to cancel my contract and give me the watch I ordered, again paying for a watch I don't have. Then they called and said they won't be giving me the watch I want
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Replies (1)Vodacom's replyOfficial
04 Dec 2023, 09:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
