1 reviews | Active since Apr 2018
vodacom4u
The Vodacom4u in Clearwater mall is absolutely pathetic. The service sucks. I did a change of ownership and upgraded my contract. I initially signed a contract for R289 but every month they would bill me a R100 more, its been almost three months, I have tried to sort the problem out and even discussed it with the manager . On the end of Jan they gave me credit of R200 because they had owed me that R200 from the previous month when I had paid extra. I therefore thought that the issue had been solved. Then every time afterwords when i would go to the store, they would tell me they will come back to me but I always have to go to them and ask what the progress on the issue is. I have paid R289 every month and now they have told me I am in debt of R300 and my cellular service has been suspended . I'm very disappointed in their service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
