AO
Amanda O
1 reviews | Active since Nov 2020
08 Mar 2021, 13:57
Vodacom4 who????
If a company deserves to be rated minus 5 stars its Vodacom. The problems are legio, the service pathetic, the staff apathetic and ***********. I have been trying to get my problem of an incorrect contract from Vodacom 4 u Vasm Mall sorted out since Dec. TIRO PLEASE ENSURE THAT THE CONTRACT FOR 24 GIGS IS ACTIVATED. IF NOT PAY ME R99 PER GIG PER MONTH. I HAVE ALREADY LOST 48 GIGS BECAUSE OF YOUR INCOMPETENCE. 2 weeks ago you AGAIN undertook to resolve the issue. You still havent.
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Vodacom's replyOfficial
08 Mar 2021, 14:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2021, 14:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team