BM
Betrice M

1 reviews | Active since Jan 2021

30 Mar 2022, 15:04

VODACOM ZEVENWACHT

THE WORST SERVICE EVER. NEVER EVER IN MY LIFE HAVE I BEEN AS DISGUSTED AS I AM WITH THE SRVICE I RECEIVED FROM VODACOM. I AM TRYING TO MAKE A PAYMENT AND THEY ARE JUST IGNORING ME , I TRIED CALLING THE STORE , THE FIRST TIME I CALLED SOMEONE PICKED UP AND SAID ''EK HETI TYD VIR DIE ***I'' , I FIND THAT VERY DISRESPECTFUL AND ON TOP OF THAT YOU DROP THE PHONE ON ME AFTER ME ASKING WHETHER OR NOT YOU CAN HEAR ME.

AND THEN WHEN I TRIED TO CALL BACK, TEN TIMES TO BE EXACT , THEY DO NOT ANSWER MY CALLS.VODACOM ZEVENWACHT I AM DISAPPOINTED IN YOU AND I WOULD NOT EVER RECOMMEND YOUR SERVICE TO ANYONE , THIS IS NOT THE FIRST TIME THIS IS HAPPENING .

BUT IT WILL BE THE LAST, TOTALLY HATE THIS STORE. YOU ARE UNPROFESSIONAL IN STORE AND OVER THE PHONE, I DO NOT KOW WHAT TYPE OF TRAINING YOU GOT BUT IT CERTAINLY DOES NOT MATCH THE QUALITY SERVICE THAT WAS PROMISED .

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2022, 19:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team