1 reviews | Active since Jul 2011
Vodacom - Zero Signal Waiting Since January!!
To Whom It May Concern<br> <br> RE: NO NETWORK AT MY RESIDENCE/NOW PRICE INCREASE 3 MONTHS INTO CONTRACT<br> <br> Since I started my Vodacom contract at the beginning of the year, I have had no signal at my residence to which I logged numerous calls with the Network Fault Department.<br> <br> A lady by the name of Khanyi came out during the month of January and confirmed that there was an issue, after filling out the indemnity form I was told that it would take 2 weeks and someone would come out to install a network booster.<br> <br> As you can imagine that has not happened, I am still waiting. I leave messages and the person responsible never calls back. It is so bad that I have to forward my cell number to my home landline number (I work from home) which makes it even worse!!<br> <br> To rub even more salt in the wound, I get an email out of the blue from Vodacom informing me that my subscription fee will go up 3 months into my contract.<br> <br> I would like someone to call me so that I can cancel my contract with Vodacom!!!<br> <br> I'm lodging a complaint with the Consumer Commission!<br> <br> Thanks<br> <br> Soon to be MTN Client <br> <br> <br> <br> <br> <br>
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
