TE
Tony E
1 reviews | Active since Dec 2011
06 Mar 2024, 12:37
VODACOM - ZERO SERVICE DELIVERY
Since may last year I have been experiencing problems with my Vodacom LTE... Numerous inquiries, numerous resets but here I sit with the problem getting worse daily. There is NO commitment to resolve this and every promise to resolve it has been a lie. Vodacom cannot claim to be the best network if this is how a customer of over 30myears is treated. DISGUSTING!! WORSE THAN DEALING WITH A GOVT DEPARTMENT!!
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Vodacom's replyOfficial
10 Mar 2024, 06:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically.
The query is currently being addressed by the Network Division who will be contacting you to offer further assistance. Regards Vodacom Consumer Website Team
The query is currently being addressed by the Network Division who will be contacting you to offer further assistance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2024, 06:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically.
The query is currently being addressed by the Network Division who will be contacting you to offer further assistance. Regards Vodacom Consumer Website Team
The query is currently being addressed by the Network Division who will be contacting you to offer further assistance. Regards Vodacom Consumer Website Team
Best regards,