1 reviews | Active since May 2016

08 Sept 2016, 14:39

Vodacom Zero service

<p>I have changed my debit order details in February with Vodacom I went into the branch at Gardens and I have done it numerous times through the Vodacom call centre .They have not debited my account since February this year and they can't fix this elementtary problem. I keep getting sms saying my account is in arrears ?? Very poor service.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 07:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,