Vodacom zero rating - Not recommended

This is my 2nd review in 2 weeks and 4th day of having NO Internet/Fibre connection for the 3rd time since the 23rd October. The 1st time (23 Oct) my line was down for 6 days, the 2nd time (7 Nov) down for 7days, 3rd time (16 Nov) it's still down and no calls or even an email to explain what the problem is or when it will be fixed. I have to follow up with no resolve everyday. I work from home and have spent so much on buying data and calls to Vodacom, I'm beyond frustrated. The ticket was closed when I still don't have any connection. No technician was even sent out to see what the problem is, they just don't care. I call in everyday to get an update and need to explain the same thing over and over again. How is this a professional business!!! The service is appauling, I have no words. Does the Complaints commission still exist? I cannot wait to find a new provider and cancel this service. I will never recommend Vodacom they have no sense of customer care and service. Super frustrated!!!