MN
Maria N

1 reviews | Active since May 2019

16 Apr 2024, 13:20

Vodacom youtube and video tickets DO NOT work. Rather buy other bundles

hi Vodacom

I am generally very happy with all bundles and tickets etc but your video/youtube ticket never works. I have tried about 3 times now over the span of a year but I cannot watch anything on youtube. it is not my phone, because the moment I buy normal data or connect to wifi, youtube works like a charm. i have bought 1G for R8 youtube data this morning and I tried throughtout the day to connect but there is just no action.

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2024, 14:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team