VODACOM YOUR SYSTEM AND SUPPORT STAFF SUCK!!!!!!!!!!!!!!!!!!!!

VODACOM YOUR SYSTEM AND SUPPORT TEAM SUCK!!!!!!!!!!!!! I have called *** on the 30th September to cancel my contract and requested to keep my number and go on pre-paid. I spoke to Numis @ 14:36. He said that he will do the cancellation and I will receive a sms within 15minutes; which I DID NOT receive. I called at 14:56 and spoke to Ayanda which informed my that she will ask Numis to call me as he didn't finalize the cancellation and she can't help me. Nice one Numis and Ayanda, still no call received. I went to the branch at Irene Mall where I was informed that they have no access to cancellations. Rainier sent an email on 8 October to cancellations: Ref ***. I received a sms informing me that my query was escalated to "Solutions Experts". Another sms on 9 Oct that Gugulethu Khumalo will be in contact. Another sms "we trust you enjoyed the service experience" case no *** has been closed. REALLY, I CANT COMPLAIN ABOUT THE SERVICE, CAUSE THERE IS NONE!!!! I went back to Irene Mall yesterday and it was suggested to me that I submit a stinker on Hallo Peter as, Guess what..... My contract still hasn't been cancelled. VODACOM deducted another instalment. All SA citizens, take note: VODACOM' SYSTEM AND SUPPORT TEAM STAFF IS THE WORST OF THE WORST!!!