kP
kim P

1 reviews | Active since Mar 2016

15 Mar 2016, 09:05

Vodacom your service sucks!!!!!!

Had a outstanding Vodacom account due to a retrenchment but have settled my account in full. I am still listed at transunion and Experian. Vodacom call center agents dont know what they are doing just transfer me from one bad agent to another . The legal department actually dont have anyone there......you can only get hold of them via email which you only get automated responses......If i knew this i wouldnt have settled my account as im listed anyway.....could have rather treated my kids to something. If anybody is thinking of opening a Vodacom contract ...think again...and RUN.

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 10:58
Official
Hello K.Dup,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team