Vodacom your service stinks

<p>After having my contract with vodacom for over 8 yrs, im told today that my phone has been ****** and the service has a full ****** lock on it. I have my phone and sim card in my possession. It has NOT been ******. Customer care say they cannot assist me. So i sit here with a phone that cannot receive and make calls, receive messages ect. When i asked how/who listed it as ******, customer care said they cannot assist. </p>