AS
Avesh S
1 reviews | Active since Feb 2012
05 Aug 2021, 15:17
Vodacom your service is pathetic!!!!
I logged a query on my fibre line and to check my Vodacom router on the 14th of July 2021 and the 30/07/2021. I have been having endless intermittent issues with my connectivity. We are working from home and doing online schooling. Vodacom: SR***. Up until today 05/08/2021 I have not received a call from a technician to advise on the way forward. I have was with Afrihost for 4 years and never had any problems with them. Vodacom your service is pathetic to say the least!!!!!
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Vodacom's replyOfficial
06 Aug 2021, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2021, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team